PRIVACY POLICY _
-------
LAST UPDATE ON: JUNE 7TH, 2024
1 OVERVIEW
1.1 THE AIM OF THIS POLICY
CARMEN IS DETERMINED TO RESPECT YOUR PRIVACY AND PROTECT YOUR PERSONAL DATA.
THIS CONFIDENTIALITY AND DATA PROTECTION POLICY (THE “CONFIDENTIALITY POLICY”) IS DESIGNED TO INFORM YOU ABOUT OUR USE OF YOUR PERSONAL DATA THAT WE GATHER WHEN YOU ACCESS THE CARMEN WEBSITE WWW.CARMENMOLINA.COM (THE “SITE”), WHEN YOU PURCHASE ANY GOODS AT CARMEN POINTS OF SALE OR WHEN YOU CONTACT CARMEN (THE “SERVICES PROVIDED BY CARMEN”).
IT WILL ENABLE YOU TO DETERMINE THE ORIGIN AND THE USE OF THE INFORMATION THAT WE GATHER, AS WELL AS YOUR RIGHTS AND OPTIONS UNDER THE APPLICABLE DATA PROTECTION RULES AND REGULATIONS.
THIS CONFIDENTIALITY POLICY IS THEREFORE IMPORTANT FOR YOU AND WE ASK YOU TO READ IT CAREFULLY.
TO FIND OUT HOW CARMEN USES COOKIES ON ITS SITE, PLEASE SEE OUR COOKIE-POLICY
1.2 MODIFICATION OF THIS POLICY
CARMEN MAY MODIFY THIS POLICY FROM TIME TO TIME DEPENDING ON THE LEGAL AND REGULATORY CONTEXT, AND TO KEEP YOU INFORMED ABOUT CHANGES IN OUR PERSONAL DATA PROCESSING PRACTICES.
CARMEN THEREFORE RECOMMENDS THAT YOU ALWAYS BECOME ACQUAINTED WITH THE LATEST VERSION OF THIS CONFIDENTIALITY POLICY WHENEVER YOU PLAN ON HAVING ANY DEALINGS WITH CARMEN, BY VISITING THIS SECTION OR BY CLICKING ON THE “CONFIDENTIALITY POLICY” LINK AT THE BOTTOM OF THE HOME PAGE OF THE SITE (SEE “CHANGES AND UPDATES TO THE CONFIDENTIALITY POLICY”).
1.3 CARMEN’S ROLE AND RESPONSIBILITY
UNLESS THERE ARE ANY OTHER PROVISIONS THAT PROVIDE OTHERWISE WITH REGARD TO CERTAIN SPECIFIC INSTANCES OF PROCESSING OF PERSONAL DATA, THE PROCESSING OF YOUR PERSONAL DATA THAT IS DESCRIBED IN THIS POLICY SHALL BE PERFORMED BY CARMEN MOLINA SILK, LLC, (“CARMEN”), WHICH PUBLISHES THE WWW.CARMENMOLINA.COM WEB SITE (THE “SITE”) AND IS THUS THE “DATA CONTROLLER” UNDER THE DATA PROTECTION LAWS.
CARMEN, AS THE CENTRALIZED CRM MANAGER, IS THE RECIPIENT OF THE DATA AND ACTS AS DATA CONTROLLER FOR COMMUNICATION PURPOSES (CENTRALIZED CUSTOMER MANAGEMENT, PROFILING AND COMMERCIAL PROSPECTING). CARMEN MOLINA SILK, LLC ACTS AS JOINT DATA CONTROLLER WITHIN THE LIMIT OF THE PROCESSING OPERATIONS WHICH ARE ATTRIBUTABLE TO IT OR WHICH ARE CARRIED OUT AT ITS REQUEST.
IN ADDITION, WHEN YOU MAKE A PURCHASE IN-STORE IN THE UNITED STATES, THE CARMEN BOUTIQUE WHERE YOU PLACE YOUR ORDER AND/OR MAKE YOUR PURCHASE SHALL PROCESS YOUR PERSONAL DATA FOR PURPOSES OF TRANSACTION MANAGEMENT AND INVOICING IN CONNECTION WITH YOUR PURCHASES. CARMEN BOUTIQUES IN THE U.S. ARE OWNED AND OPERATED BY CARMEN.
2 THE KEY POINTS OF THIS CONFIDENTIALITY POLICY
THE DATA THAT IS GATHERED
YOUR PERSONAL DATA IS GATHERED WHEN YOU USE THE SITE, INTERACT WITH CARMEN OR MAKE PURCHASES IN-STORE.
IN ADDITION TO THE INFORMATION THAT YOU ACTIVELY PROVIDE (E.G. WHEN CREATING AN ACCOUNT, REGISTERING FOR THE NEWSLETTER), INFORMATION IS AUTOMATICALLY GATHERED OR GENERATED BY CARMEN’S SYSTEMS (E.G. DETERMINATION OF YOUR CARMEN PRODUCT REFERENCE NUMBERS).
HOW YOUR DATA IS USED
THE DATA WE GATHER ENABLES US:
TO PERFORM THE SERVICES PROVIDED BY CARMEN AS REQUESTED,
TO SEND YOU INFORMATION ABOUT CARMEN’S PRODUCTS AND EVENTS THAT WE CONSIDER MOST LIKELY TO BE OF INTEREST TO YOU.
THE USE OF COOKIES ON THE SITE ENABLES US TO IMPROVE ITS PERFORMANCE AND TO SEND YOU TARGETED ADVERTISING.
CHECKS ARE CARRIED OUT IN ORDER TO ENSURE THE SECURITY OF THE SITE AND OF THE PAYMENTS MADE ON THE SITE.
WHO RECEIVES YOUR PERSONAL DATA, AND TO WHOM IS IT TRANSFERRED
YOUR PERSONAL DATA IS ONLY ACCESSIBLE TO AUTHORIZED PERSONNEL WORKING FOR US AT CARMEN’S STORES AND ENTITIES WITH WHICH YOU ARE IN CONTACT, AS WELL AS TO OUR CUSTOMER SERVICE TEAMS IN FRANCE OR AT THE CARMEN ENTITIES ABROAD.
HOW LONG IS YOUR DATA KEPT
IN GENERAL, YOUR PERSONAL DATA WILL BE KEPT BY CARMEN FOR AS LONG AS YOU REMAIN A CLIENT AND UNTIL THE EXPIRY OF ANY APPLICABLE WARRANTIES. IT WILL ONLY BE KEPT BEYOND THAT TIME WITH YOUR PERMISSION OR TO MEET OUR LEGAL OBLIGATIONS.
YOUR RIGHTS AND OPTIONS
UNDER APPLICABLE DATA PROTECTION LAWS AND REGULATIONS, YOU HAVE A RIGHT TO ACCESS, TO AMEND, TO REQUEST THE ERASURE AND TO EXERCISE OTHER RIGHTS OVER YOUR PERSONAL DATA.
YOU MAY REVIEW YOUR DECISION AS TO WHETHER TO RECEIVE THE CARMEN NEWSLETTER AT ANY POINT IN TIME.
CONTACTING CARMEN
FOR ANY QUESTION OR CLAIM REGARDING THIS CONFIDENTIALITY POLICY, YOU MAY CONTACT CARMEN:
BY TELEPHONE, AT THE PHONE NUMBER INDICATED ON THE WEBSITE’S CONTACT PAGE, MONDAY TO SATURDAY, FROM 9AM TO 9PM EASTERN TIME.
BY EMAIL: CUSTOMERSERVICE@CARMENMOLINA.COM
OTHER RIGHTS
ERASURE. YOU MAY ALSO REQUEST THE ERASURE OF YOUR PERSONAL DATA PROVIDED THAT IT IS NO LONGER NECESSARY FOR CARMEN TO KEEP IT.
OPPOSITION. YOU CAN ALSO OPPOSE THE PROCESSING OF YOUR PERSONAL DATA OR REQUEST THE IMPOSITION OF LIMITATIONS ON SUCH PROCESSING, UNLESS THE PROCESSING IS NECESSARY FOR THE MANAGEMENT OF THE SERVICES THAT YOU REQUEST.
WITHDRAWAL OF CONSENT. WHERE THE PROCESSING OF YOUR DATA IS BASED ON YOUR CONSENT, YOU MAY WITHDRAW THIS CONSENT AT ANY POINT IN TIME.
PORTABILITY. YOU MAY MOREOVER EXERCISE YOUR RIGHT TO PORTABILITY, I.E. OBTAIN, IN A STRUCTURED, MACHINE-READABLE FORM, THE PERSONAL DATA THAT YOU PROVIDED TO US DIRECTLY ON THE BASIS OF YOUR CONSENT OR OF A CONTRACT DRAWN UP AND SIGNED WITH YOU AND THAT THAT IS UNDERGOING AUTOMATED PROCESSING.
DIRECTIVES. YOU MAY ALSO LET US KNOW YOUR INSTRUCTIONS REGARDING THE PRESERVATION, ERASURE AND DISCLOSURE OF YOUR PERSONAL DATA AFTER YOUR DEATH, AND MODIFY THESE DIRECTIVES AT ANY POINT IN TIME.
THESE RIGHTS MAY BE EXERCISED DIRECTLY WITH CARMEN IN ACCORDANCE WITH THE SECTION ENTITLED CONTACT US . YOU MAY BE ASKED FOR PROOF OF YOUR IDENTITY.
CALIFORNIA CONSUMER PRIVACY ACT (CCPA) NOTICE - ADDITIONAL RIGHTS FOR CALIFORNIA RESIDENTS
CALIFORNIA REGULATIONS PROVIDES CALIFORNIA RESIDENTS WITH ADDITIONAL RIGHTS, INCLUDING:
(I) THE RIGHT TO KNOW/ ACCESS – TWICE IN A 12-MONTH PERIOD, FREE OF CHARGE - FOR THE 12-MONTH PERIOD PRIOR TO THE REQUEST, THE PERSONAL INFORMATION WE HAVE COLLECTED ABOUT YOU, THE CATEGORIES OF SOURCES FROM WHICH THE PERSONAL INFORMATION IS COLLECTED, THE BUSINESS PURPOSE FOR COLLECTING THE PERSONAL INFORMATION, AND THE CATEGORIES OF THIRD PARTIES WITH WHOM WE SHARE PERSONAL INFORMATION.
(II ) THE RIGHT TO OPT-OUT OF THE SALE OF YOUR PERSONAL DATA TO THIRD PARTIES. CARMEN DOES NOT “SELL’ THE PERSONAL INFORMATION OF CALIFORNIA RESIDENTS OR THOSE OF OTHER STATES AS THAT TERM IS DEFINED IN THE CCPA. TO THE EXTENT THAT YOUR PERSONAL INFORMATION IS ACCESSIBLE TO CARMEN AFFILIATED COMPANIES, OR TO THIRD PARTY WHO ASSIST US WITH OUR SERVICES TO CUSTOMERS (CALLED “SERVICE PROVIDERS” UNDER THE CCPA), THEY ARE ALSO PROHIBITED FROM “SELLING” YOUR PERSONAL INFORMATION AS DEFINED IN THAT LAW.
MOREOVER, CARMEN DOES NOT DISCRIMINATE AGAINST INDIVIDUALS ON THE BASIS OF THEIR EXERCISING ANY OF THEIR RIGHTS AFFORDED BY THE CCPA.
CONTACT METHODS:
TO EXERCISE YOUR RIGHTS, YOU MAY ALSO CONTACT US BY CALLING THE PHONE NUMBER INDICATED ON THE WEBSITE’S CONTACT PAGE
UNSUBSCRIBING FROM OUR NEWSLETTERS, REQUESTING AN END TO TARGETED ADVERTISING
YOU MAY WITHDRAW YOUR CONSENT AT ANY POINT IN TIME AND REQUEST TO NO LONGER RECEIVE CORRESPONDENCE FROM US REGARDING OUR OFFERS, NEWS AND EVENTS, BY USING THE HYPERTEXT LINK THAT IS INCLUDED FOR THIS PURPOSE IN EACH EMAIL THAT WE SEND YOU. YOU MAY ALSO CONTACT US BY TELEPHONE, AT THE PHONE NUMBER INDICATED ON THE WEBSITE’S CONTACT PAGE (CALLS ARE CHARGED AT THE STANDARD, LOCAL RATE), MONDAY TO SATURDAY, 9AM TO 9PM PACIFIC TIME OR BY E-MAIL SENT TO THE FOLLOWING ADDRESS: CONTACT@CARMENMOLINA.COM.
YOU MAY ALSO OPPOSE CARMEN’S USE OF YOUR PERSONAL DATA FOR PURPOSES OF MARKETING OR DRAWING UP YOUR CLIENT PROFILE; IN THAT CASE, HOWEVER, YOU WILL NO LONGER BENEFIT FROM CUSTOMIZED OFFERS OR SERVICES.